What is 'My Account'? How do I update my information?
t is easy to update your vvipfashion account and view your orders any time through 'My Account'. 'My Account' allows you complete control over your transactions on vvipfashion.
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders
How do I know my order has been confirmed?
Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it. You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time. You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).
Can I order a product that is 'Out of Stock'?
A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the vvipfashion marketplace, where different sellers compete for your order.
Why do I see different prices for the same product?
There are instances when the seller cannot ship to some locations. This could be a consequence of general regulations or serviceability issues. At times sellers prefer not to ship to certain locations. This is entirely at the seller's discretion
How do I pay for a vvipfashion purchase?
vvipfashion offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that vvipfashion’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
vvipfashion also accepts payments made using Visa, MasterCard and Maestro credit/debit cards in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on vvipfashion?
There are zero hidden charges when you make a purchase on vvipfashion. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ?50 delivery charge is waived off on orders worth ?500 and over.
What is Cash on Delivery?
If you are not comfortable making an online payment on vvipfashion.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for a Cash on Delivery (C-o-D) payment is ?50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
How do I check the current status of my orders?
You can review the status of your orders and other related information in the 'My Account' section In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.